What We Value
Our company values are expressed as the five C’s. These values outline what we stand for. They reflect our behaviors and organizational culture. We want our employees and customers to know and understand what principles guide us and how we work toward achieving our vision and goals.
We are only successful if our customers are successful. Our commitment to serving customers is at the heart of what we do. As a team we work toward one goal – to build critical IT systems and provide solutions that lead to successful outcomes for our customers. STP trusts and empowers our people to make quick decisions. Our customers need action, not a lengthy and costly escalation process. We are enthusiastic problem solvers and we don’t make empty promises, we follow-through and keep our word.
If it’s not broke, break it, challenge processes and suggest changes, that is how successful companies enhance value for their customers and continuous improvement at STP is no different. Our customers value us because we are always exploring ways to improve performance, processes, and services. We minimize waste and maximize efficiency without losing site of quality. Our focus on quality drives us to challenge the status quo while working smarter and delivering successful projects on-time and on-budget. We are not afraid of feedback and our learning never stops. We are not satisfied with meeting expectations; we aim to exceed every chance we get.
A company is only as good as its people. At STP we place a premium on finding, keeping and investing in the very best talent. We value employees who are honest, loyal, dependable, flexible, and effective communicators. Our employees' experiences in various industries and functional areas lead to greater insight, a broader perspective, and a better understanding of what our customers need to succeed.
We are serious about compliance; it is a cornerstone of our culture. We follow the rules, uphold our company policies, and abide by all laws and regulations everywhere we do business. We hold ourselves to the highest ethical standards and do what’s right for our customers, employees, and business partners. It’s been this way since we started and remains the same today.
Open communication and collaboration with our customers and employees are imperative to our success. We provide a personal touch and are here when you need us. We build trust and productive relationships through transparency, open communication, and responsiveness. Transparency is not just another corporate buzzword; it means we are honest and share information. Whether the information is good or bad, we want employees and customers to know what is going on. Customers are informed if we need to change course, overcome a setback, or solve a problem. That is how we move forward together in good faith.